Your Privacy.
Our Responsibility.
Your privacy is very important to us. Discover how ebluesys collects, uses, protects, and handles your personal information across our products and services.
Information We Collect
When you register, contact us, or use our services, we may collect the following information:
a) Personal Information
We may collect:
b) Technical & Usage Information
We may also collect technical and usage information:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and activity on the website/app
- Date and time of access
- Location data (with your permission, for attendance tracking in EBS-Attendance)
How We Use Your Information
We may use your information to:
- Provide and maintain our services
- Create and manage your user account
- Improve website and application performance and user experience
- Communicate with you regarding services, support, and updates
- Monitor and prevent security threats, fraud, and misuse
- Process attendance, academic records, and administrative tasks (for educational products)
- Process, verify, and securely manage beneficiary information and supporting documents for authorized government projects such as NSAP, strictly for official administrative and verification purposes
- Comply with legal and regulatory requirements
Cookies and Tracking Technologies
ebluesys.com and our mobile applications may use cookies and similar technologies to remember user preferences, improve performance and analyze traffic.
You can control or disable cookies through your browser settings or app permissions.
How We Protect Your Information
Our security measures include:
Secure Authentication
Secure authentication mechanisms
Encrypted Communication
Encrypted communication (HTTPS/SSL)
Access Control
Access control and role-based permissions
System Monitoring
Monitoring and logging of system activities
Security Updates
Regular security audits and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. We implement appropriate technical and organizational safeguards to protect all personal information and government project data, including information collected for projects such as NSAP. Access to such data is restricted to authorized personnel and is protected using industry-standard security practices.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information or government project data.
Information collected for projects such as NSAP is used solely for official government project purposes, including beneficiary verification and administrative activities. We do not use such information for marketing, advertising, profiling, or any unauthorized commercial purpose.
We may share information only in the following circumstances:
- When required by law, court order, or government authority
- To protect the rights, safety, and security of our users and systems
- With trusted service providers under strict confidentiality agreements
- With your educational institution or employer (for EBS-CAMPUS and EBS-Attendance users, as per service agreement)
- With the respective government department or authorized authority for projects such as NSAP, strictly in accordance with applicable laws, contractual obligations, or project requirements
Data Retention
We retain personal information and government project data only for as long as necessary to fulfill legal, contractual, operational, security, or authorized government project requirements.
After the applicable retention period, data is securely deleted, anonymized, or handled in accordance with the instructions of the respective government authority or client.
User Responsibilities
Users are responsible for:
- Keeping your login credentials confidential
- Ensuring the accuracy of the information you provide
- Immediately notifying us if you suspect unauthorized access to your account
- Using our services in compliance with applicable laws and institutional policies
Third-Party Links
Our website and applications may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Children's Privacy
ebluesys products and services may be used by educational institutions for students of various ages. When used by minors under 13, we require parental or institutional consent.
We do not knowingly collect personal information from children under 13 without proper authorization. If you believe that a child has provided personal information without authorization, please contact us so that we can remove the data.
Your Rights
You have the right to:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of ebluesys products and services after changes means you accept the updated policy. For mobile apps, we will notify you of significant changes through app updates.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Our Products & Services
This Privacy Policy applies to the following products and services, along with other ebluesys solutions.