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PRIVACY & DATA PROTECTION

Your Privacy.
Our Responsibility.

Your privacy is very important to us. Discover how ebluesys collects, uses, protects, and handles your personal information across our products and services.

WELCOME TO EBLUESYS

Introduction

Welcome to ebluesys.com ("we", "our", "us"). Your privacy is very important to us. This Privacy Policy applies to all our products and services including EBS-CAMPUS, EBS-OMS (Office Management System), EBS-Attendance, Aswaas, VJRC Students, Jiya Health World, MBN – Food Delivery, Radio Kolkata, government projects such as NSAP (National Social Assistance Programme), and other ebluesys solutions. This policy explains how we collect, use, protect, and handle your personal information when you use our website, mobile applications, and services. By using any ebluesys product or service, you agree to the practices described in this policy.
01 / YOUR DATA

Information We Collect

When you register, contact us, or use our services, we may collect the following information:

a) Personal Information

We may collect:

Full name
Email address
Phone number
Organization / company name
Login credentials (username and encrypted password)
Student/Employee ID (for EBS-CAMPUS and EBS-Attendance)

b) Technical & Usage Information

We may also collect technical and usage information:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and activity on the website/app
  • Date and time of access
  • Location data (with your permission, for attendance tracking in EBS-Attendance)
02 / PURPOSE

How We Use Your Information

We may use your information to:

  • Provide and maintain our services
  • Create and manage your user account
  • Improve website and application performance and user experience
  • Communicate with you regarding services, support, and updates
  • Monitor and prevent security threats, fraud, and misuse
  • Process attendance, academic records, and administrative tasks (for educational products)
  • Process, verify, and securely manage beneficiary information and supporting documents for authorized government projects such as NSAP, strictly for official administrative and verification purposes
  • Comply with legal and regulatory requirements
03 / WEBSITE TECHNOLOGY

Cookies and Tracking Technologies

ebluesys.com and our mobile applications may use cookies and similar technologies to remember user preferences, improve performance and analyze traffic.

You can control or disable cookies through your browser settings or app permissions.

You can manage cookie preferences through your browser settings or app permissions.
04 / PROTECTION

How We Protect Your Information

Our security measures include:

Secure Authentication

Secure authentication mechanisms

Encrypted Communication

Encrypted communication (HTTPS/SSL)

Access Control

Access control and role-based permissions

System Monitoring

Monitoring and logging of system activities

Security Updates

Regular security audits and updates

Important Security Notice

However, no method of transmission over the Internet or electronic storage is 100% secure. We implement appropriate technical and organizational safeguards to protect all personal information and government project data, including information collected for projects such as NSAP. Access to such data is restricted to authorized personnel and is protected using industry-standard security practices.

05 / CONFIDENTIALITY

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information or government project data.

Information collected for projects such as NSAP is used solely for official government project purposes, including beneficiary verification and administrative activities. We do not use such information for marketing, advertising, profiling, or any unauthorized commercial purpose.

We may share information only in the following circumstances:

  • When required by law, court order, or government authority
  • To protect the rights, safety, and security of our users and systems
  • With trusted service providers under strict confidentiality agreements
  • With your educational institution or employer (for EBS-CAMPUS and EBS-Attendance users, as per service agreement)
  • With the respective government department or authorized authority for projects such as NSAP, strictly in accordance with applicable laws, contractual obligations, or project requirements
06 / DATA MANAGEMENT

Data Retention

We retain personal information and government project data only for as long as necessary to fulfill legal, contractual, operational, security, or authorized government project requirements.

After the applicable retention period, data is securely deleted, anonymized, or handled in accordance with the instructions of the respective government authority or client.

07 / ACCOUNT SECURITY

User Responsibilities

Users are responsible for:

  • Keeping your login credentials confidential
  • Ensuring the accuracy of the information you provide
  • Immediately notifying us if you suspect unauthorized access to your account
  • Using our services in compliance with applicable laws and institutional policies
08 / EXTERNAL SERVICES

Third-Party Links

Our website and applications may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party websites.

09 / CHILD PROTECTION

Children's Privacy

ebluesys products and services may be used by educational institutions for students of various ages. When used by minors under 13, we require parental or institutional consent.

We do not knowingly collect personal information from children under 13 without proper authorization. If you believe that a child has provided personal information without authorization, please contact us so that we can remove the data.

10 / YOUR CHOICES

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal and contractual obligations)
Withdraw consent where applicable
Export your data in a portable format
11 / POLICY UPDATES

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of ebluesys products and services after changes means you accept the updated policy. For mobile apps, we will notify you of significant changes through app updates.

OUR ECOSYSTEM

Our Products & Services

This Privacy Policy applies to the following products and services, along with other ebluesys solutions.

EBS-CAMPUS EBS-OMS (Office Management System) EBS-Attendance Aswaas VJRC Students Jiya Health World MBN – Food Delivery Radio Kolkata NSAP Other ebluesys solutions